FAQs
GENERAL
What time is check-in & check-out?
Check in time 3pm, Check out time 11am
Is early check-in or late check-out available?
Based on availability
What are the front desk & lobby hours?
Our front desk and lobby are open 24 hours.
Is smoking allowed on the property?
We have a designated smoking area available on the property.
Is wi-fi available? Is it free?
Yes, free WiFi is available for all guests.
Can my luggage be stored at the hotel?
Yes, your luggage can be stored at the front desk before check-in or after check-out.
Can you receive and hold my packages at the hotel?
Yes.
Do you allow photo shoots?
Please contact us to arrange a photo shoot on the property.
How can I contact the front desk or concierge?
Phone: (707) 944-8080
Are there designated quiet areas on the property?
The pool and courtyard areas are dedicated quiet zones to ensure our guests are able to rest and recharge between tastings and wine country adventures.
ROOMS & RESERVATIONS
What is North Block Hotel's Guarantee Policy?
A deposit of the entire stay, room, and tax is taken at the time of booking.
What is North Block Hotel's cancellation policy?
Revisions or cancellations must be made 14 days prior to scheduled arrival date in order to receive a refund of deposit.
Is there a resort fee?
Daily Resort Fee: $55 per evening. Experience Yountville through curated local wines with our daily welcome pour and evening nightcap, plus complimentary parking, continental breakfast, and full pool & whirlpool access.
How can I modify or cancel my reservation?
Please contact the front desk team to make changes to your reservation.
Phone: (707) 944-8080
What types of rooms and suites do you have available?
Queen, Double Queen and King rooms available.
Do rooms have private restrooms?
Yes.
Are there cots or cribs available for infants?
Yes.
Are there accessible bathrooms available?
Yes.
Do you have an early departure fee?
No.
Is my ID required at check in?
Yes.
Is there an age requirement to check in to a room?
Yes, 18.
Is North Block Hotel adults only?
While North Block warmly welcomes guests of all ages, the environment caters more toward an adult experience.
do you have connecting rooms?
Yes.
Do children under 18 stay free?
Children under 18 stay free if accommodated in existing bedding.
Are accessible rooms or amenities available?
Yes. We offer an ADA mobility accessible option for our Deluxe Queen guest room type (subject to availability).
Please call us directly if you have any questions or concerns regarding the accessibility of your room.
To learn more, read our accessibility statement.
GROUPS & EVENTS
Does the hotel have a meeting or event center?
Yes.
Are group rates available?
Yes.
Is outside catering allowed?
Yes.
How can I arrange a meeting or event at North Block Hotel?
Please contact the front desk team for details on hosting a meeting or event at The North Block Hotel.
Phone: (707) 944-8080
AMENITIES
Is there a fitness center on-site?
Yes! North Block features a Fitness Studio with two Peloton bikes, a Peloton treadmill, stretching mats, and state-of-the-art equipment, perfect for keeping up with your workout routine during your stay.
Is there a pool?
Yes! North Block offers an all-year heated pool and hot tub, surrounded by cabanas. Perfect for relaxing or enjoying a cocktail after your Napa Valley adventures.
What are the pool hours?
6 am to 11 pm.
Is there a spa on site?
Yes! North Block has an intimate spa with boutique treatment rooms offering signature experiences to enhance your Napa Valley getaway.
What are the spa hours?
8 am to 8 pm.
Do you have on-site parking?
Yes! Guests can enjoy complimentary on-site parking conveniently located adjacent to North Block’s main entrance.
Are there any outdoor activities for guests?
Yes! Guests can relax in the courtyard by the fireplace, swim in the heated pool and hot tub, or enjoy leisurely rides on North Block’s Priority Cruiser bikes through Yountville and the Napa Valley Vine Trail.
FOOD & BEVERAGE
Is there a restaurant on site?
Yes! North Block has an on-site restaurant and bar open daily, serving coastally-inspired dishes and Napa Valley classics.
What are the hours of the restaurant?
Our restaurant hours are as follows:
Sunday through Thursday: 3 pm to 9 pm
Friday & Saturday 3 pm to 10 pm
Happy hour is from 3 pm to 5 pm daily.
Is in-room dining or room service available?
Yes. Please place your orders 15 minutes before the restaurant closes.
PETS
What is North Block Hotel's pet policy?
We warmly welcome dogs - a $150 fee per pet will apply per stay.
Do you have pet free rooms for those with allergies?
No. However, all rooms are deep-cleaned after each stay.
How far do you have to walk to take your dog out?
Short walk
Do you have pet sitting or dog walking services?
Contact the front desk team.
LOCAL ATTRACTIONS
What are some of the best Napa Valley wineries to visit?
Top Napa Valley wineries near Yountville include Domaine Chandon, Robert Mondavi Winery, Opus One, and Cliff Lede Vineyards. These all offer tastings, tours, and scenic views.
What are some outdoor Yountville activities near North Block?
Enjoy biking or walking the Napa Valley Vine Trail, exploring Yountville Community Park, strolling downtown, or taking hot air balloon rides over Napa Valley.
What are some free things to do in Yountville?
Free activities include walking Yountville's art-lined streets, visiting public sculptures, browsing boutique shops, exploring gardens and fountains, or checking out the local Farmers Market.
What are the best things to do in Yountville?
Highlights include wine tasting, Michelin-star dining, visiting the Napa Valley Museum, biking valley trails, and enjoying seasonal events and art exhibitions.
What are the best restaurants/places to eat in Yountville?
Must-try spots include The French Laundry, Bouchon Bistro, Bottega, and Bouchon Bakery for casual bites with Napa Valley wines.
What are some of the best museums in Yountville?
Visit the Napa Valley Museum Yountville for local art and history, and explore nearby di Rosa Center for Contemporary Art or art at Oxbow Public Market.